Lightning Step is now Sunwave
3,000 facilities. 34,000 users.
No gaps between admissions, care, and billing.
EMR · CRM · RCM
Native AI (SIA)
ONC Certified · HIPAA
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Talk to our team
Across the journey
One connected patient journey.
Move patients forward without slowing teams down.
01 / Intake
Admissions teams
• Track every inquiry, referral, and outreach activity in one workflow
• See VOB status, pre-admission tasks, and bed availability in real time
• Keep assessments, documents, and communication connected from first call to admission
• Give admissions, business development, and clinical teams one shared view of every opportunity
• See VOB status, pre-admission tasks, and bed availability in real time
• Keep assessments, documents, and communication connected from first call to admission
• Give admissions, business development, and clinical teams one shared view of every opportunity
02 / Care
Clinical teams
• Keep notes, assessments, treatment plans, medications, telehealth, and scheduling in one patient record
• Use SIA to draft progress notes, summaries, and assessments for clinician review
• Carry the patient’s history from inquiry through discharge without duplicate entry
• Support more consistent, compliant documentation across programs and levels of care
• Use SIA to draft progress notes, summaries, and assessments for clinician review
• Carry the patient’s history from inquiry through discharge without duplicate entry
• Support more consistent, compliant documentation across programs and levels of care
03 / Revenue
Finance and RCM teams
• Generate claims from connected census and attendance data
• Flag authorization, coding, and documentation issues before submission
• Reduce manual rework with bulk actions and automated payment matching
• Monitor A/R days, denials, clean claim rate, collections, and payer performance in real time
• Flag authorization, coding, and documentation issues before submission
• Reduce manual rework with bulk actions and automated payment matching
• Monitor A/R days, denials, clean claim rate, collections, and payer performance in real time
Customer spotlight
See what JourneyPure achieved with Sunwave.
“Our fragmented systems impacted one thing: everything. Sunwave's unified platform with native AI gave us the tools to turn it around.”
Dr. Brian Wind, PhD
Chief Clinical Officer, JourneyPure
44 min
Recovered per BPS assessment
+46%
Clinician documentation quality
27% → 19%
AMA rate, a 30% relative reduction
The platform
One AI-powered platform for the full behavioral health journey.
EMR
• A unified point of truth for all patient records
• Compliance-ready templates, treatment plans, and notes
• Scheduling, telehealth, client, and medication management in one place
• Compliance-ready templates, treatment plans, and notes
• Scheduling, telehealth, client, and medication management in one place
CRM
• Real-time view of inquiries, VOB status, and bed availability
• Referral and marketing analytics tied to admissions outcomes
• Call tracking, contact management, and pre-admissions in one workflow
• Referral and marketing analytics tied to admissions outcomes
• Call tracking, contact management, and pre-admissions in one workflow
RCM
• Claims auto-generated from census and attendance data
• Bulk actions, error detection, and payment matching
• Dashboards for A/R days, denials, clean claim rate, and collections
• Eligibility, VOB, UR, audits, refunds, and adjustments in one system
• Bulk actions, error detection, and payment matching
• Dashboards for A/R days, denials, clean claim rate, and collections
• Eligibility, VOB, UR, audits, refunds, and adjustments in one system
SIA, Sunwave Intelligent Assistant
• AI-generated progress notes and patient summaries
• Telehealth call transcripts with AI-generated assessments
• Designed to help clinicians finish notes before they leave the room
• Telehealth call transcripts with AI-generated assessments
• Designed to help clinicians finish notes before they leave the room
Telehealth
• Individual, group, and psychiatry sessions supported natively
• Notes, forms, and consents auto-linked to the patient record
• Automated text and email reminders to reduce no-shows
• HIPAA-compliant video built into the core platform
• Notes, forms, and consents auto-linked to the patient record
• Automated text and email reminders to reduce no-shows
• HIPAA-compliant video built into the core platform
Alumni Management
• Automated follow-up schedules so discharged patients don't get missed
• All alumni outreach logged, timestamped, and audit-ready
• Real-time view of engaged, quiet, and at-risk alums
• All alumni outreach logged, timestamped, and audit-ready
• Real-time view of engaged, quiet, and at-risk alums
Built to integrate with the tools you already use
Purpose-built
Built for the complexity of behavioral health
01
HIPAA-compliant cloud platform for clinical, medical, and financial information
02
ONC Certified
03
Support from people who understand behavioral health operations
04
Built to support admissions, clinical care, billing, and follow-up in one platform
See Sunwave in action
See how much more connected your workflow can be.
Get a tailored walkthrough of Sunwave for your admissions, clinical, billing, and operational workflows.
Connected care, from first contact through follow-up.